CRM, Customer Relationship Management Applications Integrate Business Sales, Marketing & Customer Support Functions. CRM is a business strategy that enables organizations to get closer with their customers, to better serve their needs, improve customer service, enhance customer satisfaction and thereby maximize customer loyalty and retention.
CRM applications constitute a powerful suite of high-end tools that help to effectively streamline business sales, marketing and customer relationship functions. Using just one user-friendly solution you can securely store data, automate key business functions, coordinate sales and marketing, improve employee performance, cut costs, and focus on maximizing customer satisfaction.
Techaccess partners with best of breed CRM products by Oracle and Microsoft and helps customer reap the best benefits and value add from these solutions.